Vextors.com
Satisfaction Guaranteed (Maybe?)
Welcome to Vextors.com, where bold graphics meet a no-nonsense approach to purchases. This Purchase and Refund Policy (“Policy”) governs all transactions for our digital graphics. We want you to love your snarky vectors, but we’ve got rules to keep the chaos in check. By purchasing from Vextors.com, you agree to these terms.
1. Digital Downloads Only
All products are digital graphics delivered instantly upon full payment of the listed price. No physical items will be shipped, so don’t wait by the mailbox. Create an account at checkout to store your downloads in your Vextors account—lose your files, and that’s on you, rebel.
2. Payment Terms
We accept payments through our secure checkout system. Full payment is required before you can access your graphics. Prices vary, so check the product page for the current cost. If your payment fails or is flagged as fraudulent, we reserve the right to cancel the order and keep the snark to ourselves.
3. Refund Eligibility
We aim to make you grin, not grimace. Refunds are considered on a case-by-case basis under these conditions:
- Non-Delivery: If you don’t receive your download link due to a technical glitch on our end, contact us within 7 days of purchase, and we’ll fix it or refund you.
- Defective File: If a graphic file is corrupted or unusable (e.g., won’t open in Adobe Illustrator or Photoshop), let us know within 7 days, and we’ll send a replacement or issue a refund if we can’t resolve it.
- Accidental Duplicate Purchase: If you accidentally buy the same graphic twice in one transaction, contact us within 7 days for a refund on the duplicate.
Refunds are not granted for:
- Change of mind or buyer’s remorse (choose wisely, our graphics have attitude).
- Failure to read product descriptions or system requirements.
- Loss of files after download (back up your stuff!).
- Use of graphics in violation of our Licensing Agreement.
4. Refund Process
To request a refund, email us via the Vextors.com contact page within 7 days of purchase. Include your order number and a brief explanation. We’ll review your request and respond within 5 business days. Approved refunds will be issued to the original payment method. Don’t try to sweet-talk us with sob stories—we’re immune to charm.
5. Chargebacks and Fraud
Filing a chargeback without contacting us first is a low blow. If you dispute a charge with your bank or payment provider, we’ll investigate and may provide evidence of delivery (e.g., download logs). Fraudulent purchases or abuse of refunds (e.g., downloading then demanding a refund) may result in account suspension and a lifetime ban from our graphic goodness.
6. Customer Responsibilities
You’re responsible for:
- Ensuring your device and software (e.g., Illustrator, Photoshop) are compatible with our .png, .ai, or .svg files.
- Securing your account to prevent unauthorized access.
- Using graphics in line with our Licensing Agreement (no reselling or redistributing, got it?).
7. Limitation of Liability
Vextors.com is not liable for any issues arising from your use of our graphics, including technical glitches beyond our control or your failure to back up files. We provide no warranties, express or implied, about the graphics or their delivery. Buy at your own risk, and embrace the rebellion.
8. Contact Us
Got a purchase or refund issue? Reach out through the Vextors.com contact page. We’ll respond with just enough sass to keep it real. Don’t expect us to hold your hand, but we’ll sort out legit problems.